Support

Help and common fixes

Start here; if it's not covered, the form at the bottom reaches a real person.

Common issues

Sync isn't working between my phone and tablet

Make sure both devices are signed in to the same Apple or Google account and that iCloud Drive / Google Drive is enabled for the app in system settings. Then pull down on the habit list to force a sync. Changes can take up to a minute.

The widget isn't updating

Widgets refresh on the system's schedule. Removing and re-adding the widget fixes most cases. On Android, check the app isn't battery-restricted.

I paid for Plus but the app says I'm on Free

Open Settings in the app and tap 'Restore purchases'. If you bought on one platform and are on the other, sign in with the same account you used to buy.

I want to move my data to a new phone

Turn on sync on the old phone, wait a minute, then sign in on the new one. Or export from Settings and import on the new device.

How do I delete my data?

Settings → Data → Delete everything. Because data lives on your device and your own cloud account, that really is everything. There's nothing on our side to delete.

Contact

Still stuck?

Tell us what's happening and which phone you're on. We reply within one working day.